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A Message from the Managing Director

Sarah Cleaver • Sep 12, 2023

Sarah's Story

Three decades ago, from the confines of our family home, Cleaver Property Management was born. Founded by my parents, it all started in our dining room, with a desk tucked under the stairs, boxed in by filing cabinets, a printer and fax machine.


The number of times I'd rush to the phone, hoping to talk with my friends only to hear that dreaded dial-up tone. Back then dial-up internet meant I couldn't use the landline to chat with my friends while my parents were busy working. Thankfully, technology has come a long way since then.


As the company grew, it moved from the dining room into our spare bedroom. It was at that point I was employed as the company’s dogsbody, to earn my pocket money. My favourite memory is that the fax machine lived in the inbuilt wardrobe, which you practically had to climb into in order to send a fax.


This brief stint in the company unknowingly laid the foundation for my future. While initially I was determined not to have anything to do with the company - I blame the Dickensian working conditions I experienced as a child - life had other plans for me and in one way or another, I found myself gravitating back to the world of Property Management business.


Over the years, Cleaver Property Management has grown in both size and reputation. Our team has expanded to include talented property managers, accounts managers, maintenance professionals, and administrative staff. Each member shares the core values of integrity, excellence, and dedication that define our company's character.


At the heart of my parents' vision for Cleaver Property Management was an unwavering commitment to their clients. They knew that success in the real estate industry went beyond mere transactions; it was about building trust, nurturing relationships, and putting clients' needs first. This ethic of putting people before profits is something I am determined to uphold as I take on the mantle of leadership and continue my parents' remarkable journey.


The real estate industry is ever-changing, and I am excited to lead our team into the future, embracing new technologies and innovative practices to serve our clients even better.


I am confident that Cleaver Property Management's legacy will endure and flourish. With a talented team by my side and an unwavering commitment to our clients, the possibilities for growth and success are limitless.


I hope my parents' story serves as an inspiration to all aspiring entrepreneurs and property management professionals.

By Sirina Daaboul 02 May, 2024
In the realm of leasehold properties in the UK, the discussion surrounding stay put policies and evacuation policies has gained prominence in recent years. These policies determine how residents should respond in emergency situations, such as fires or other hazards. While both approaches aim to ensure safety, they present distinct perspectives on how to address such incidents. This blog post explores the key features of stay put policies and evacuation policies, shedding light on the UK's approach to maintaining safety within leasehold properties. UK's Approach and Regulations The UK's approach to stay put policies and evacuation policies in leasehold properties is influenced by building regulations and the advice of fire safety experts. Following the Grenfell Tower fire, an Independent Review of Building Regulations and Fire Safety was conducted, leading to a series of reforms to enhance fire safety in high-rise residential buildings. These reforms emphasise the importance of comprehensive fire risk assessments, improved building materials, enhanced evacuation plans, and communication systems. Stay Put Policies Stay put policies have been traditionally followed in many leasehold properties in the UK since the 1960s. Under this approach, residents are advised to remain within their units during a fire or other emergencies, unless their unit is directly affected. The rationale behind stay put policies lies in the construction and design of buildings, which are built to contain fires and prevent their spread. The compartmentalisation and fire-resistant materials used in these buildings are expected to provide residents with sufficient protection, allowing them to safely stay in their units until the fire is contained. Evacuation Policies In recent years, there has been a shift in thinking regarding stay put policies, particularly in high-rise buildings. The tragic Grenfell Tower fire in 2017 highlighted the potential risks associated with such policies, leading to a re-evaluation of safety practices. Evacuation policies prioritise the swift and immediate evacuation of residents during emergencies, regardless of the level of fire containment. This approach aims to minimise the potential for casualties and ensure the safety of all occupants. The successful implementation of this approach requires alarm and detection systems that are capable of alerting all residents promptly and enabling a timely evacuation. Conclusion Balancing the need for resident safety and the unique characteristics of leasehold properties is a complex challenge. While stay put policies have traditionally been followed, recent tragedies have highlighted the need for a re-evaluation of these approaches. The UK's approach is evolving, with a greater emphasis on prioritising resident safety through comprehensive fire risk assessments, improved building regulations, and effective evacuation strategies. It is crucial to ensure that the chosen policies in leasehold properties effectively protect residents, providing them with peace of mind and a secure living environment. To find out your building’s fire safety policy, see the fire safety notices by the entrance or contact your managing agent.
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